These Terms of Service (“Terms”) form a legally binding agreement between you and FALIV.

By accessing or using this website, or by purchasing any products through it, you agree to be bound by these Terms. This site is intended solely for individuals and entities interested in viewing, considering, purchasing, or engaging in retail transactions with FALIV, or otherwise doing business with or contacting FALIV.

We may update these Terms from time to time at our sole discretion and without prior notice. Any changes will be posted on this page, and the “Last Updated” date at the top will reflect the latest version. It is your responsibility to review these Terms periodically. If you do not agree with the updated Terms, you must immediately stop using the Site.

You must be at least 18 years old (or the legal age of majority in your jurisdiction) to make a purchase from FALIV. By using this Site, you represent and warrant that you meet this requirement.

We strive to display accurate descriptions and images of our products. However, because our goods are handcrafted and often made with natural or recycled materials, slight variations in color, size, or finish may occur. Availability of products is not guaranteed and may be limited or discontinued at any time.

By using any FALIV discount or promotional code—either on our website or through an authorized promotion—you agree to the following terms:

• One coupon per customer per transaction.
• Coupons are non-transferable, not redeemable for cash, and may not be combined with other offers, discounts, or promotions.
• Each coupon contains a unique code that cannot be modified and must be applied at checkout or presented at the time of purchase.

Discounts and promo codes are not valid on select collections or artist collaborations, which may include but are not limited to:

• limited-edition pieces, made-to-order works, or custom commissions.
• Gift cards are excluded from all discount or promotional offers.
• Coupons are valid only during the promotional period and expire on the date listed in the promotion. They cannot be applied to past purchases.
• FALIV reserves the right to modify or discontinue any discount or coupon at any time without prior notice.
• For orders over $2,500, we reserve the right to adjust the discount amount applied through any promotional code.
• For questions about eligibility or exclusions, please contact us at service@faliv.com.

All prices are listed in U.S. dollars. We reserve the right to change pricing at any time without notice. Payment must be completed at the time of purchase using approved payment methods. We reserve the right to cancel any order if payment is not successfully processed or if fraud is suspected.

We ship to addresses within the U.S. and select international locations. Shipping times are estimates and may vary based on location or order volume. Once your order leaves our warehouse, the risk of loss passes to the shipping carrier and then to you upon delivery. Please review our Shipping Policy for more information.

We want you to be happy with your purchase. If you are not satisfied, please refer to our Returns & Exchanges Policy for instructions and eligibility. Returned items must be in original condition. We reserve the right to deny refunds for items returned outside our policy terms.

All content on the Site—including text, images, logos, product designs, and graphics—is owned or licensed by FALIV and protected by intellectual property laws. You may not reproduce, publish, distribute, or create derivative works from any content on our Site without our express written permission.

You agree not to use the Site for unlawful purposes or to violate any applicable laws. You may not transmit harmful code, harass other users, or attempt to gain unauthorized access to our systems.

Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

This Site may contain links to third-party websites. FALIV is not responsible for the content, terms, or privacy practices of those websites. Visiting third-party sites is at your own risk.

To the fullest extent permitted by law, FALIV shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the Site or products purchased through it. Our total liability to you shall not exceed the total amount you paid to FALIV for the product in question.

These Terms, your use of this Site, and any disputes arising from or relating to your interaction with FALIV shall be governed by and interpreted in accordance with the laws of the United States and the State of California, without regard to conflict of law principles.

By using this Site, you irrevocably consent to the exclusive jurisdiction of the state and federal courts located in San Francisco, California, for any legal action arising out of or related to these Terms or your use of the Site.

We reserve the right to update or modify these Terms at any time. Changes will be posted here with an updated “Effective Date.” Continued use of the Site following any changes indicates your acceptance of the new Terms.

If you have any questions about these Terms, please reach out to us at:

Email: service@faliv.com