Contact

Let's get in touch.

Phone:

+1(213)269-8179

Email:

service@faliv.com

Schedule:

Mon - Sat: 9:00 AM - 5 PM PST

Quick Answers to Popular Question

Which countries do you ship to?

We currently ship mainly to the United States, Canada, Australia, and the United Kingdom. If you’d like to inquire about shipping to other regions, please contact us.

How long will it take to receive my order?

Standard shipping within the United States typically takes 3–7 business days. Shipping to other countries usually takes 2–4 weeks, depending on the destination. Please note that custom-made items require production time, so delivery may take approximately 30–45 business days.

How do I return an item?

Items must be returned within 90 days of receiving your order. Returned products must be in their original condition—unworn, unused, with all tags attached, and in the original packaging.

How long does a refund take?

Refunds are processed within 7 days after we receive your returned item.